Terms and Conditions
These terms and conditions govern your use of Cosmobet Casino and all services provided through our platform. By registering an account or accessing our website, you agree to be bound by these terms and conditions in their entirety. Please read this document carefully before proceeding with registration or gameplay.
Account Registration and Verification
All players must be at least 18 years of age or the legal age of majority in their jurisdiction to create an account at Cosmobet Casino. During registration, you must provide accurate, current, and complete information. False or misleading information may result in immediate account suspension or closure without prior notice.
You are permitted to hold only one account with Cosmobet Casino. Multiple accounts created by the same person will be closed, and any winnings may be forfeited. We reserve the right to request verification documents at any time, including but not limited to proof of identity, proof of address, and proof of payment method. Withdrawal requests cannot be processed until verification is successfully completed.
You are responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account will be deemed as authorised by you. If you suspect unauthorised access to your account, you must notify us immediately through our customer support channels.
Deposits, Withdrawals and Bonus Terms
Cosmobet Casino accepts various payment methods as displayed on our banking page. Minimum and maximum deposit and withdrawal limits apply depending on your chosen payment method. All transactions must be made in your own name, and third-party payments are strictly prohibited.
| Transaction Type | Minimum Amount | Maximum Amount | Processing Time |
|---|---|---|---|
| Deposit | £10 | £5,000 | Instant |
| Withdrawal | £20 | £10,000 | 1-5 business days |
| E-wallet Withdrawal | £20 | £10,000 | 24 hours |
| Bank Transfer | £50 | £10,000 | 3-5 business days |
All bonuses offered by Cosmobet Casino are subject to specific casino terms and conditions, including wagering requirements. Unless otherwise stated, bonuses must be wagered a minimum of 35 times before any winnings can be withdrawn. Maximum bet restrictions apply whilst playing with bonus funds, typically set at £5 per spin or 10% of the bonus amount, whichever is lower.
Bonus funds cannot be withdrawn and will be deducted from your balance upon withdrawal request. Contributions towards wagering requirements vary by game type, with slots typically contributing 100%, while table games and live casino games may contribute at reduced rates or not at all. Players found abusing bonus offers or engaging in irregular play patterns may have their bonuses and associated winnings voided.
Gameplay Rules and Responsible Gaming
All games at Cosmobet Casino operate using certified Random Number Generator technology to ensure fair and random outcomes. Game rules, paytables, and return to player percentages are available within each game’s information section. In the event of a technical malfunction, all affected game rounds and payouts are rendered void.
We are committed to promoting responsible gaming practices. Players have access to various tools to manage their gaming activity, including deposit limits, loss limits, session time limits, and self-exclusion options. These tools can be accessed through your account settings or by contacting customer support.
| Responsible Gaming Tool | Duration Options | Activation Time |
|---|---|---|
| Deposit Limit | Daily, Weekly, Monthly | Immediate for decreases |
| Loss Limit | Daily, Weekly, Monthly | Immediate for decreases |
| Session Time Limit | 1-12 hours | Immediate |
| Cooling Off Period | 24 hours to 6 weeks | Immediate |
| Self-Exclusion | 6 months to permanent | Immediate |
If you feel your gaming is becoming problematic, we encourage you to seek assistance from organisations such as GamCare or BeGambleAware. Self-excluded players will not receive any promotional materials and will be prevented from accessing their account for the duration of the exclusion period.
Prohibited Activities and Account Closure
Certain activities are strictly prohibited at Cosmobet Casino and may result in immediate account closure and forfeiture of funds. These include using automated betting software or robots, colluding with other players, exploiting software vulnerabilities, engaging in fraudulent activity, money laundering, or providing false information during registration or verification.
We reserve the right to close or suspend any account at our discretion, particularly where we suspect breach of these terms and conditions. If your account is closed due to fraudulent activity or breach of terms, any remaining balance may be forfeited. In cases of voluntary account closure without breach, remaining funds will be returned to you following standard withdrawal procedures.
You may close your account at any time by contacting customer support. Upon closure, any active bonuses will be forfeited, and you must withdraw or forfeit any remaining balance. Closed accounts cannot be reopened except at the sole discretion of Cosmobet Casino management.
Limitation of Liability and Dispute Resolution
Cosmobet Casino provides services on an “as is” and “as available” basis. Whilst we strive to maintain uninterrupted service, we do not guarantee that our platform will be available at all times or that it will be free from errors. We shall not be liable for any losses arising from service interruptions, technical failures, or circumstances beyond our reasonable control.
Our maximum liability to you for any claim arising from your use of Cosmobet Casino shall not exceed the amount deposited into your account during the three months preceding the claim. This limitation applies to all causes of action in aggregate, including breach of contract, breach of warranty, negligence, and other torts.
Any disputes arising from these casino terms and conditions or your use of our services should first be directed to our customer support team. If a resolution cannot be reached, disputes may be referred to an independent Alternative Dispute Resolution service. These terms and conditions are governed by the laws of the jurisdiction in which Cosmobet Casino is licensed, and any legal proceedings must be brought in the courts of that jurisdiction.